I. Concierge

Strategy you can actually see.

An optional ongoing service. Marketing and business judgment, delivered as designed artifacts, paced to your rhythm.

Most clients never need this. The ones who do can’t imagine running without it.

II. Deliverables

What you actually get.

Most engagements include some combination of these.

01

Review Intelligence Brief

A monthly memo: every new Google and Yelp review, the patterns that matter, and what to do about them. Monthly.

02

Analytics Deep-Dive

What’s actually happening on your site — and what to do about it, in plain English. Quarterly.

03

SEO Audit & Implementation

We find the search problems, then fix them in the code. Twice a year.

04

Competitor Benchmark

Who else is competing for your customers — what they do well, where they’re vulnerable. Quarterly.

05

Marketing Copy Review

Your emails, social posts, ad drafts — read with the eye of a brand and the ear of your customer. As needed.

06

Seasonal Campaign Drafts

Pre-written campaign drafts for your seasonal moments. Yours to use, edit, or ignore. Quarterly.

07

Brand Voice Guidelines

How your business sounds — documented for you and anyone you hire. Once, then revised yearly.

08

Annual Marketing Calendar

Your year, mapped against your industry’s rhythm. Yearly.

III. How it works

How it works.

Three things to know before you sign up.

1. The structure

$500 onboarding (covers your Brand Voice Guidelines, Annual Marketing Calendar, and initial SEO audit) + $250/month with a 3-month minimum. Or $2,500/year — save $500. The onboarding fee still applies.

2. The boundaries

Concierge isn’t a full-time agency, retainer hours, or a ticketing system. We deliver finished artifacts on a known cadence. Major rebuilds are quoted separately.

3. Coming and going

Concierge is forward-looking — no back-deliverables for months you weren’t subscribed. Returning within 3 months: just resume. 3 to 12 months away: $250 refresh fee to re-align the strategic artifacts. 12+ months: full onboarding again.

IV. Add Concierge

Add Concierge to your build.

Concierge requires one of our three one-time builds. Reach out to talk about whether it’s right for your business.

Get in touch